Feedback from Chictech
To send its pallets with ease, Chictech, a company specialising in electronic products, relies on 123palette, the brand-new service from Viaposte, a subsidiary of La Poste Group
To make a sale and build customer loyalty, the transport of goods is a major issue for a company. Chictech has opted for a turnkey solution that is fast and efficient: 123palette, a service created in 2016 that allows the company to manage the shipment of its palletised parcels with complete peace of mind... in just a few clicks. This is a real time saver for Haifeng Wu, President and Founder of the SME, which designs and develops high-tech electronic products such as hoverboards, robots and drones: "I work a lot with professionals: toy shops, supermarkets, etc. I therefore have to plan shipments of 300 kg on average, with each piece weighing between 10 and 15 kg. When the advisors from La Poste Business Solutions presented me with this new system for managing my pallet shipments, I was immediately convinced.
TRANSPARENCY AND TRUST
Accessible via the website www.123palette.fr and on mobile phones, the service is proving its worth and is winning over customers with its efficiency and ease of use: "Navigating the site is very easy! In just a few clicks, I can choose the date and place of shipment. I can also simulate rates without having to register. That's a real plus! Another important advantage is that the La Poste Group is behind this service, so I have full confidence in the carrier," continues Haifeng Wu.
ADDITIONAL SERVICES
123palette also offers a range of additional services to meet the needs of companies: collection or delivery by appointment, insurance, etc., with two additional services: 123palette Plus for shipments of more than six pallets and 123palette Inter for shipments to Europe. "I wanted to have ten pallets delivered, so I asked for a quote. The sales teams got back to me within 48 hours with a suitable price proposal. The experience was conclusive. Since the creation of my company in the summer of 2016, I have used the service about twenty times and had about a hundred pallets delivered... with complete peace of mind," concludes Haifeng Wu.